Frequently Asked Questions | SiteTrades
Frequently Asked Questions

Explore answers to the most common questions from both businesses and consumers on SiteTrades. Learn how to list your business, request quotes, compare services, and more on Sydney’s trusted platform for business quote listings. Whether you're a service provider or a customer, we’ve got all the details you need to make the most of SiteTrades.

Frequently Asked Questions
FAQs for Businesses

1. How can I list my business on SiteTrades?
Listing your business is easy! Simply sign up on our platform, complete your business profile with relevant details, and start receiving quote requests from consumers in your area.

2. Is there a fee to list my business?
We offer both free and premium listing options. The free option allows you to list your business and receive quote requests, while premium options provide added visibility and features to attract more customers.

3. How will I receive quote requests?
Once a consumer submits a quote request that matches your services, you'll receive a notification via email and on your business dashboard. You can then respond directly with a tailored quote.

4. Can I choose the types of projects I want to quote on?
Yes! You can set preferences for the types of services and projects you're interested in. This ensures you only receive quote requests that are relevant to your business.

5. How does SiteTrades verify businesses?
We require all businesses to complete a verification process, including submitting relevant licenses, certifications, and references. This helps us maintain the quality and reliability of the businesses listed on our platform.

6. How do I improve my visibility on SiteTrades?
You can boost your visibility by upgrading to a premium listing, gathering positive reviews, and ensuring your profile is complete with up-to-date and detailed information about your services.

7. What happens if I win a project?
Once you’ve been selected for a project, you can communicate directly with the consumer to finalize details. Payment and contracts are handled outside of the platform between you and the customer.

8. How do reviews work?
After completing a project, consumers can leave reviews on your profile. Positive reviews help increase your credibility and visibility to other potential clients.

FAQs for Consumers

1. How does SiteTrades work?
SiteTrades connects you with local businesses based on your project needs. Simply submit a quote request, and we'll match you with qualified businesses who will provide free quotes for your project.

2. Is using SiteTrades free for consumers?
Yes, using SiteTrades to request quotes and compare businesses is completely free for consumers.

3. How quickly can I expect to receive quotes?
After submitting your request, businesses typically respond within a few hours to a day, depending on the nature of your project and their availability.

4. Can I compare quotes before choosing a business?
Absolutely! SiteTrades allows you to compare multiple quotes from different businesses, so you can choose the one that best fits your needs and budget.

5. How do I know the businesses are trustworthy?
All businesses on SiteTrades are vetted through our verification process. We also encourage consumers to review businesses after completing projects, so you can read feedback from others before making your decision.

6. Can I contact businesses directly?
Once you receive a quote, you can communicate directly with the business through our platform to ask questions, clarify details, and discuss your project further.

7. What if I’m not satisfied with a business?
We encourage you to leave an honest review on the business's profile to help future consumers. If there's a serious issue, you can contact our support team to address the matter further.

8. Can I request quotes for multiple projects at once?
Yes, you can submit separate quote requests for different projects. Each request will be handled individually, and you’ll receive quotes from businesses specific to each project.